Call Center Manager

Demand generation is messy, human, and rarely linear, which is why Power Solutions Group's Call Center Manager opening rewards fun-loving thinkers over checklist followers. The shape of it is simple — bring 6 years and Conflict Resolution, take home $86,000 - $141,000, and grow into whatever Power Solutions Group builds next.

Key Responsibilities

• Brief the Call Center Manager team on what's working in this week's market
• Craft compelling messaging tailored to sales marketing buyers and decision-makers
• Dig into Attention to Detail funnels and fix the step where buyers vanish
• Hunt for partnership angles no one in Charlotte, NC has tried
• Track pipeline performance and report results to leadership each week
• Analyze campaign metrics and optimize spend against revenue targets
• Cultivate referral channels and strategic partnerships in Charlotte
• Wire Professionalism and Empathy together so marketing hands sales clean leads

What You'll Bring

• Proven leadership experience guiding manager-level initiatives
• Demonstrated wins in sales marketing work somewhere near Charlotte, NC
• A solid foundation in Gorgias, refined over 6+ years
• 7+ years navigating the politics that sales marketing work attracts
• Comfort presenting to a NC-wide audience without a script

Power Solutions Group grew up alongside its customers, scaling from a single Charlotte room into the sales marketing partner much of NC now trusts. We trust the manager folks closest to the customer to make the call without a committee.

Earn a $86,000 - $141,000 base while a mentor accelerates your jump from manager to lead, with benefits and flexibility along for the ride.

The Charlotte, NC office is bringing people on this season, and this is one of those roles.

Make Power Solutions Group your next answer when someone asks where you work, and apply now.