Customer Service Manager

Ready to build campaigns that convert? Our Customer Service Manager role offers a $105,000 - $150,000 salary and uncapped earning potential. Here you'll combine 6 years of know-how with $105,000 - $150,000, full project ownership, and a team that has your back.

Key Responsibilities

• Test messaging variations and iterate based on performance data
• Negotiate renewals before the sales marketing contract goes quiet
• Represent Intel at trade shows, conferences, and local networking events
• Run discovery calls that uncover budget without asking for it
• Walk the Baltimore, MD territory and know it better than the map
• Coach the Customer Service Manager team off discounting and onto value selling
• Negotiate pricing and close deals that meet or exceed quarterly quotas

What You'll Bring

• Comfort with remote arrangements and the rhythms of a builder-led workplace
• Curiosity that outpaces your current job description
• At least 8 years building expertise within the sales marketing space
• A team player who lifts up colleagues and shares credit

Intel is the proudly-nerdy Baltimore company that turned a niche sales marketing obsession into something the whole MD now uses. We hand new Customer Service Manager hires real ownership early because trust given freely tends to be returned.

At Intel, $105,000 - $150,000 comes with equity, learning stipends, and a flexible culture built around trust and growth.

Re-confirmed open this morning, the manager seat at Intel stays available.

Reach out, walk us through your Net Promoter Score, and let's see if Intel is your next stop.