Customer Service Manager

We're searching for a storyteller and strategist to lead campaigns as our next Customer Service Manager based in West Covina. What makes this Manufacturing Advantage role different is the ownership; the $120,000 - $187,000 and internship hours are just the entry fee.

Key Responsibilities

• Turn a $120,000 - $187,000 budget into measurable ruthlessly-focused growth
• Convert webinar attendees into sales marketing demos within 48 hours
• Pitch Manufacturing Advantage's scrappy offering to buyers who haven't heard of us yet
• Read the sales marketing market and reposition the offer when it shifts
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Walk the West Covina, CA territory and know it better than the map
• Steer Manufacturing Advantage prospects from interest to invoice without friction

What You'll Bring

• Demonstrated capacity to mentor or support manager teammates
• A growth mindset and openness to constructive feedback
• Comfort being the newest person in the room and the loudest in the notes
• A portfolio or work samples that demonstrate your sales marketing expertise
• A learner's pace that keeps up with shifting requirements
• A team player who lifts up colleagues and shares credit
• Written communication clear enough to survive a forwarded email chain

For all its gloriously-unglamorous ambition, Manufacturing Advantage still operates like the scrappy West Covina startup that first cracked sales marketing years ago. The nimble pace here is real, but so is the permission to log off and recover.

We offer a competitive salary of $120,000 - $187,000, comprehensive health coverage, and a clear path to grow into senior sales marketing work.

This listing is current and monitored daily by our talent team.

We promise a real review, a real reply, and a real shot, so send the application.