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Customer Service Representative
This position was updated in the last few hours. The role is expected to be filled soon. Apply early for the best chance of a response.
174 applicants · 48,550 views
The Customer Service Representative role is where GrowthLab Inc connects Call Center Operations insight with campaigns that customers actually remember. For a deeply-curious professional with 3+ years behind them, this freelance Customer Service Representative job delivers $79,000 - $105,000 and meaningful growth.
Key Responsibilities
- Frame the relentlessly-kind ROI a Hillsboro, OR CFO can defend internally
- Keep the messaging consistent from Hillsboro, OR billboards to cold DMs
- Sit in on demos and tighten the script after every loss
- Walk new sales marketing clients through onboarding so they stick around
- Write copy for ads, emails, and web pages that converts sales marketing traffic
- Read intent data and route the Hillsboro hot leads first
- Stitch together a referral program GrowthLab Inc customers want to share
What You'll Bring
- Familiarity with Leadership and related tools or frameworks
- Adaptability and resilience when facing shifting requirements
- The kind of curiosity that reads the docs before asking
- A communication style that translates jargon back into plain English
- Storytelling instincts that turn data into a decision
What sets GrowthLab Inc apart isn't size but a human-first Hillsboro culture that refuses to ship Customer Feedback Analysis it wouldn't trust itself. Learning out loud is encouraged here, so share the Leadership rabbit hole you fell down yesterday.
We start the conversation at $79,000 - $105,000 and end it with mentorship, benefits, and the flexibility to grow without relocating from OR.
Recruiting for this freelance position is happening in real time, not on a backlog.
Your move: the Customer Service Representative role in OR is live, and the apply button is right there.
Qualifications
- Customer Journey Mapping
- Live Chat Support
- Customer Onboarding
- Outbound Calling
- Escalation Management
- Call Center Operations
- Customer Feedback Analysis
- Relationship Building
- Leadership
Benefits & Perks
- 401(k) Plan
- Kitchen Facilities
- Company swag and merchandise
- Work from anywhere policy
- Standing desk and ergonomic equipment
- Vacation Days
- Student loan repayment assistance
- Acupuncture coverage