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Customer Service Representative
The details here were updated a moment ago. This posting was re-published to reach more applicants. The role is expected to be filled soon.
161 applicants · 24,297 views
We opened this Customer Service Representative role because Manufacturing Excellence Inc's Waco ambitions outgrew the team carrying them. The thing worth noting is how much Manufacturing Excellence Inc trusts you here — $55,000 - $83,000, sales marketing ownership, and a long runway, all from 3 years in.
Key Responsibilities
- Convert webinar attendees into sales marketing demos within 48 hours
- Own the post-sale check-in that turns clients into references
- Frame the low-drama ROI a Waco, TX CFO can defend internally
- Pitch Manufacturing Excellence Inc at $55,000 - $83,000 value without apologizing for the price
- Negotiate pricing and close deals that meet or exceed quarterly quotas
What You'll Bring
- A point of view, held loosely and defended well
- Proven leadership experience guiding mid-level-level initiatives
- The patience to mentor without taking over the keyboard
- Experience supporting cross-functional teams in a mid-level capacity
- A relentlessly curious attitude and eagerness to learn new skills
Manufacturing Excellence Inc turned a frustration with sales marketing into a remote-friendly business that now serves customers far beyond TX. The fastest way to earn standing at Manufacturing Excellence Inc is to make a teammate's hard problem disappear.
The offer reads $55,000 - $83,000, plus the soft stuff that hard-wins loyalty: coaching, coverage, and a flexible remote rhythm.
The team in Waco is interviewing on a rolling basis, so early applicants get noticed first.
Candidates who are passionate about sales marketing should apply right away.
Qualifications
- Freshdesk
- Customer Feedback Analysis
- Troubleshooting
- Net Promoter Score
- Kustomer
- Omnichannel Support
- SLA Management
- Collaboration
- Flexibility
Benefits & Perks
- Global mobility program
- Continuing education leave
- Vision Insurance
- Recreation Area
- Frequent flyer program enrollment
- Bike-to-work program
- Career coaching
- Unlimited PTO
- Onsite Childcare
- Professional Development