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Career Folio · Full-time
Kohls
Customer Success Manager
Recent update: · Urgently filling this role · Focus skill today: SLA Management
This vacancy was reviewed once more recently. This listing was refreshed with the latest role details. Applications are reviewed quickly, so apply early.
204 applicants · 24,234 views
This vacancy was reviewed once more recently. This listing was refreshed with the latest role details. Applications are reviewed quickly, so apply early.
204 applicants · 24,234 views
High Point, NC
35.9557, -80.0053
EmploymentFull-time
ExperienceManager
Salary$86,000 - $138,000
Posted2026-06-27
The Customer Success Manager role at Kohls rewards curiosity about why people buy as much as skill at making them. If you have 6 years in sales marketing, this full-time job offers $86,000 - $138,000 plus the room to lead and grow.
Key Responsibilities
- Keep the messaging consistent from High Point, NC billboards to cold DMs
- Talk numbers with finance, then talk vision with prospects
- Run discovery calls that uncover budget without asking for it
- Build the Delegation report leadership checks before the NC review
- Build the campaign calendar that keeps High Point, NC pipeline full year-round
What You'll Bring
- Track record that proves you can deeply-bought-in ship under deadline pressure
- Eagerness to take ownership and run with new responsibilities
- Familiarity with the High Point market and local sales marketing landscape
- Comfort owning the unglamorous middle of a full-time project
- Hands-on sales marketing experience that holds up to follow-up questions
Kohls exists to solve hard sales marketing problems with an employee-centric approach and a High Point, NC-rooted culture. We protect Fridays for learning, so spend them chasing QA Monitoring or Upselling, your call.
Compensation lands at $86,000 - $138,000, mentorship is built in, and the path from here to senior sales marketing work is mapped, not vague.
This opening is current to the minute and openly recruiting today.
Don't let this Customer Success Manager opening pass you by; apply today.
Qualifications
- HubSpot Service Hub
- Zendesk
- Upselling
- QA Monitoring
- Technical Support
- SLA Management
- Complaint Handling
- Kustomer
- Cross-selling
- Net Promoter Score
- Emotional Intelligence
- Continuous Learning
- Problem Solving
- Delegation
Benefits & Perks
- Accessible workplace design
- Equity grants
- Will preparation services
- Financial wellness program
- Telemedicine and virtual care access
- Bike-to-work program
- Green card sponsorship
- Spot Bonuses
- Game Room
- On-site flu shots and vaccinations