Now
Customer Success Specialist
The listing received a fresh review today. The role details were synced with the employer's latest update. Candidates are being interviewed this week.
226 applicants · 40,438 views
We're searching for a storyteller and strategist to lead campaigns as our next Customer Success Specialist based in Ontario. Property Innovation Corp frames it as a partnership — $105,000 - $164,000 for your 7 years, ownership of sales marketing work, and growth shared both ways.
Key Responsibilities
- Stand up email sequences that get opened, not buried
- Coach the Customer Success Specialist team off discounting and onto value selling
- Hand marketing the field intel that sharpens next quarter's ads
- Grow Property Innovation Corp's trust-based footprint one earned introduction at a time
- Turn Property Innovation Corp's no-ego differentiator into a thirty-second pitch
- Conduct market research to uncover trends shaping the sales marketing space
What You'll Bring
- Roughly 5+ years operating in a similar Customer Success Specialist position
- Fluency in Jira Service Management earned the hard way, not just from a tutorial
- Experience thriving in a make-it-better, deadline-driven setting like Property Innovation Corp
- A communicator who can disagree without making it personal
- Strong time-management skills and a bias toward action
- 6+ years that left you with strong instincts and few illusions
- Confident communicator across email, calls, and in-person meetings
We're Property Innovation Corp — a steady-handed Ontario, CA outfit that treats Phone Etiquette less like a feature and more like a craft. Accountability here is shared, so wins belong to the team and setbacks become lessons.
We reward gloriously-unglamorous contributors with $105,000 - $164,000, flexible hours, wellness perks, and meaningful career development support.
The team just got the green light to hire, and this Customer Success Specialist role is first up.
Skip the long deliberation; apply to the Customer Success Specialist role and let us answer your doubts.
Qualifications
- CSAT Reporting
- Email Support
- Five9
- Phone Etiquette
- Verbal Communication
- Troubleshooting
- Complaint Handling
- Conflict Resolution
- Knowledge Base Management
- Jira Service Management
- Continuous Learning
- Goal Setting
- Cross-Functional Collaboration
- Relationship Building
Benefits & Perks
- Vision insurance
- Donation Matching
- Asynchronous work culture
- Signing bonus
- Dependent care FSA
- Company retreats
- Outplacement services
- Surrogacy assistance