Customer Support Specialist

Most sales marketing teams chase volume, but Dollar General's Customer Support Specialist role is built around the few accounts that move everything. Earn $62,000 - $94,000, own outcomes, and grow your sales marketing career with a team that values 4 years of real experience.

Key Responsibilities

• Build the Upselling report leadership checks before the WI review
• Turn a $62,000 - $94,000 budget into measurable ruthlessly-focused growth
• Wire Empathy and Salesforce Service Cloud together so marketing hands sales clean leads
• Hands-on ownership of social media calendars and community engagement
• Carry the brand voice into every cold call and every caption
• Set and monitor KPIs tied to revenue, retention, and acquisition cost
• Carry the WI number and the relationships that make it real
• A knack for translating customer insights into sharper campaign briefs

What You'll Bring

• Judgment seasoned by at least 5 years of real consequences
• Storytelling instincts that turn data into a decision
• Demonstrated capacity to mentor or support mid-level teammates
• Equal parts Empathy depth and Customer Service curiosity
• 4+ years putting Customer Service to work in a sales marketing setting
• The instinct to ask "what would change your mind?" before debating

Dollar General spent 4 years in the trenches of sales marketing so its clients across Eau Claire, WI wouldn't have to. The pace is energetic but humane, and we treat protecting your time off as part of the work.

We offer $62,000 - $94,000 and the things money cannot fake, real mentorship, lasting benefits, and flexibility you will actually use.

Still recruiting as you read this, no archived listing tricks.

Skip the long deliberation; apply to the Customer Support Specialist role and let us answer your doubts.