Now
Customer Support Specialist
This vacancy was reviewed once more recently. The hiring team reviewed this opening earlier today. The team is actively reviewing submissions.
187 applicants · 48,689 views
Pipeline doesn't build itself, which is exactly why HP is hiring a Customer Support Specialist who treats Active Listening like a competitive sport. If you have 6 years in sales marketing, this remote job offers $75,000 - $106,000 plus the room to lead and grow.
Key Responsibilities
- Develop and execute multi-channel campaigns that drive qualified leads for HP
- Carry the booth conversation past small talk into next steps
- Grow brand awareness through Work Ethic and Technical Support initiatives
- Write follow-ups that get answered, not the ones that get ignored
- Build the campaign calendar that keeps Des Moines, IA pipeline full year-round
What You'll Bring
- The patience to mentor without taking over the keyboard
- A keen eye for quality and consistency in your output
- Sharp written and verbal communication, tested under scrutiny
- Judgment seasoned by at least 7 years of real consequences
- Storytelling instincts that turn data into a decision
- Comfort being measured against a clear senior bar
HP is the problem-solving IA company that built its name on sales marketing work nobody else wanted to do properly. At HP we hire people we can trust with real decisions and then give them the room to make them.
You join at $75,000 - $106,000, grow with a mentor, lean on benefits, and flex your hours so Des Moines fits work instead of the reverse.
Current and accurate as of this visit, the remote opening stands ready.
Your search for a remote Customer Support Specialist position ends here, so apply now.
Qualifications
- Zendesk
- QA Monitoring
- Written Communication
- Gorgias
- Technical Support
- Customer Onboarding
- Inbound Call Handling
- Active Listening
- Work Ethic
- Leadership
- Change Management
Benefits & Perks
- Book Allowance
- Cost-of-living adjustments
- Paid certification exam fees
- On-site cafeteria
- Company Outings
- 529 college savings plan