Diversity & Inclusion Manager

Join ScaleForward as a Diversity & Inclusion Manager and help us build on the momentum we've gained across general. Earn $87,000 - $122,000, own outcomes, and grow your general career with a team that values 6 years of real experience.

Key Responsibilities

• Resolve customer concerns with patience and a focus on outcomes
• Translate manager objectives into concrete, actionable day-to-day steps
• Trim Customer Service processes that have quietly outlived their purpose
• Ensure compliance with company policies and applicable KY regulations
• Sense when an Owensboro relationship needs a call, not an email
• Coordinate scheduling, resources, and logistics for assigned tasks

What You'll Bring

• Adaptability and resilience when facing shifting requirements
• Demonstrated wins in general work somewhere near Owensboro, KY
• Detail-oriented approach with a commitment to accuracy
• Authorized to work in the United States without sponsorship
• 8 years of learning when to trust the process and when to break it
• A growth mindset and openness to constructive feedback
• Demonstrated calm when an Owensboro, KY client changes scope mid-stream

The deadline-driven minds at ScaleForward have made Owensboro, KY an unlikely hub for serious Attention to Detail and Presentation Skills work. Slack threads here stay civil because we critique the Customer Service work, not the human behind it.

For your Critical Thinking and 6 of grit, we offer $87,000 - $122,000, mentorship, benefits, and the flexibility to do Owensboro on your terms.

Freshly bumped to active, the Owensboro, KY role takes applicants today.

Whether Mentoring or Critical Thinking is your strong suit, this Diversity & Inclusion Manager seat has room for both.