Senior Customer Service Representative

Manufacturing Plus wants a Senior Customer Service Representative who knows that the best Professionalism is the kind a buyer never notices working. Everything about this Senior Customer Service Representative post says trust — $83,000 - $116,000, hybrid flexibility, and 6 years rewarded with real say.

Key Responsibilities

• Coordinate cross-functional launches with creative, product, and operations
• Close the gap between what marketing promises and sales delivers
• Keep the CRM honest so forecasts at Manufacturing Plus mean something
• Design landing pages and conversion funnels that turn traffic into customers
• Identify and pursue new business opportunities throughout ID
• Feed sales the Inbound Call Handling signals that say a buyer is ready now

What You'll Bring

• Comfort owning the unglamorous middle of a hybrid project
• Demonstrated wins in sales marketing work somewhere near Coeur d'Alene, ID
• Demonstrated knack for making the craft-obsessed feel manageable
• The kind of listening that makes the other person feel heard
• Proven aptitude for Time Management, ideally near Coeur d'Alene, ID
• A learner's pace that keeps up with shifting requirements

At Manufacturing Plus, a supportive Coeur d'Alene-based studio, the whole mission boils down to making Customer Onboarding feel effortless for everyone downstream. We assume good intent first and ask clarifying questions second, which keeps the empowering days drama-free.

We pair $83,000 - $116,000 with a seasoned mentor, so your Cold Calling sharpens fast while the benefits quietly take care of everything else.

Live and unfilled as of this exact moment, ready for your interest.

We built this sales marketing team on people who said yes, so say yes and apply.