Technical Support Specialist

Stop pitching features and start selling outcomes, the way Spotify's Technical Support Specialist team approaches every Roswell account. From day one you own a slice of the sales marketing mission, earn $59,000 - $80,000, and lean on 5 years to move fast.

Key Responsibilities

• Own the full sales cycle from initial outreach to signed contract
• Carry the brand voice into every cold call and every caption
• Track pipeline performance and report results to leadership each week
• Rewrite the one-pager until a Roswell stranger gets it in ten seconds
• Build the Roswell reference network that closes deals for you
• Steer Spotify prospects from interest to invoice without friction
• Pitch upsells that feel like favors, not invoices
• Feed sales the Verbal Communication signals that say a buyer is ready now

What You'll Bring

• The instinct to ask "what would change your mind?" before debating
• Hands-on experience with modern Ticket Management workflows and tooling
• A Roswell network, or the hustle to build one from scratch
• Judgment seasoned by at least 3 years of real consequences
• Roughly 5+ years operating in a similar Technical Support Specialist position
• Meticulous attention to detail across every deliverable

From its base in Roswell, NM, Spotify has spent the last decade making Cold Calling dramatically less painful for sales marketing teams everywhere. We'd rather hear hard truths in the hallway than polite fictions in the all-hands.

You will grow fastest here, with $59,000 - $80,000, a mentor, benefits, and flexible Roswell, NM hours clearing the runway in front of you.

Recruiting for this remote position is happening in real time, not on a backlog.

Don't let this Technical Support Specialist opening pass you by; apply today.