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Call Center Manager

Big Lots
Built Tough • Built Right • Youngstown, OH
Safety First - Join Our Industrial Team
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Facility Location
Youngstown, OH
39.8283, -98.5795
Shift Type
Internship
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Experience
Mid-Level
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Hourly Rate
$49,000 - $70,000

Position Overview

We are looking for a results-driven Call Center Manager to join our sales and marketing team. In this role, you will be responsible for driving revenue growth, building strong customer relationships, and developing effective marketing strategies. You will work closely with cross-functional teams to identify market opportunities, generate leads, and close deals that contribute to our company's success.

Required Skills & Certifications

  • Forecasting
  • A/B Testing
  • Persona Development
  • Google Analytics
  • Crisis Communications
  • Media Relations
  • SEO
  • Marketing Analytics
  • Press Releases

Benefits & Compensation

  • Parking Allowance
  • Sick Days
  • Catered Lunches
  • Educational Assistance
  • Employee Assistance Program
  • Wellness Programs
  • Spot Bonuses
  • Free Meals
  • Donation Matching
  • Maternity Leave
  • Hybrid Work
  • Employee of the Month
  • Concierge Services
  • Happy Hours
  • Pension Plan
Our Safety Commitment: We are dedicated to providing a safe working environment with comprehensive safety training, protective equipment, and adherence to all OSHA standards.

Start Your Industrial Career

Equal Opportunity Employer • Drug-Free Workplace
Physical requirements and safety training apply
Posted: 2026-05-24
Apply By: 2026-06-19