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Senior Customer Service Representative

ScaleForward
Built Tough • Built Right • Santa Clara, CA
Safety First - Join Our Industrial Team
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Facility Location
Santa Clara, CA
36.7783, -119.4179
Shift Type
Full-time
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Experience
Principal
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Hourly Rate
$182,000 - $266,000

Position Overview

We are looking for a results-driven Senior Customer Service Representative to join our sales and marketing team. In this role, you will be responsible for driving revenue growth, building strong customer relationships, and developing effective marketing strategies. You will work closely with cross-functional teams to identify market opportunities, generate leads, and close deals that contribute to our company's success.

Required Skills & Certifications

  • Market Research
  • Social Media Marketing
  • Trade Shows
  • Photoshop
  • Adobe XD
  • A/B Testing
  • InDesign
  • InVision
  • Customer Retention
  • Consultative Selling

Benefits & Compensation

  • Family Leave
  • Book Allowance
  • Personal Shopping
  • Educational Assistance
  • Employee Assistance Program
  • Referral Bonuses
  • Happy Hours
  • Pet Insurance
  • Employee Discounts
  • Company Outings
Our Safety Commitment: We are dedicated to providing a safe working environment with comprehensive safety training, protective equipment, and adherence to all OSHA standards.

Start Your Industrial Career

Equal Opportunity Employer • Drug-Free Workplace
Physical requirements and safety training apply
Posted: 2026-05-24
Apply By: 2026-06-11