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Call Center Manager

IBM
Built Tough • Built Right • Frederick, MD
Safety First - Join Our Industrial Team
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Facility Location
Frederick, MD
39.8283, -98.5795
Shift Type
Part-time
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Experience
Entry Level
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Hourly Rate
$40,000 - $65,000

Position Overview

We are looking for a results-driven Call Center Manager to join our sales and marketing team. In this role, you will be responsible for driving revenue growth, building strong customer relationships, and developing effective marketing strategies. You will work closely with cross-functional teams to identify market opportunities, generate leads, and close deals that contribute to our company's success.

Required Skills & Certifications

  • Customer Segmentation
  • SEO
  • Customer Retention
  • Microsoft Dynamics
  • Influencer Marketing
  • Territory Management
  • Video Marketing
  • Forecasting
  • Variance Analysis
  • Creative Writing
  • Photography
  • Campaign Management

Benefits & Compensation

  • Charitable Giving
  • Oil Changes
  • Partner Discounts
  • Pool Table
  • Game Room
  • Holiday Parties
  • Technology Stipend
  • Summer Picnic
  • Donation Matching
  • Community Service
  • Product Discounts
Our Safety Commitment: We are dedicated to providing a safe working environment with comprehensive safety training, protective equipment, and adherence to all OSHA standards.

Start Your Industrial Career

Equal Opportunity Employer • Drug-Free Workplace
Physical requirements and safety training apply
Posted: 2026-06-01
Apply By: 2026-06-30