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Senior Customer Service Representative

IBM
Built Tough • Built Right • Alexandria, VA
Safety First - Join Our Industrial Team
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Facility Location
Alexandria, VA
39.8283, -98.5795
Shift Type
Hybrid
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Experience
Entry Level
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Hourly Rate
$48,000 - $78,000

Position Overview

We are looking for a results-driven Senior Customer Service Representative to join our sales and marketing team. In this role, you will be responsible for driving revenue growth, building strong customer relationships, and developing effective marketing strategies. You will work closely with cross-functional teams to identify market opportunities, generate leads, and close deals that contribute to our company's success.

Required Skills & Certifications

  • Sales Process
  • CRM Software
  • Objection Handling
  • Closing Techniques
  • Social Media Marketing
  • Digital Marketing
  • Google Analytics

Benefits & Compensation

  • Happy Hours
  • Parental Leave
  • 401(k) Matching
  • Pet-Friendly Office
  • Ping Pong
  • Pension Plan
  • Oil Changes
  • Catered Lunches
  • Relocation Assistance
  • Learning Stipend
  • Concierge Services
  • Mental Health Support
Our Safety Commitment: We are dedicated to providing a safe working environment with comprehensive safety training, protective equipment, and adherence to all OSHA standards.

Start Your Industrial Career

Equal Opportunity Employer • Drug-Free Workplace
Physical requirements and safety training apply
Posted: 2026-06-18
Apply By: 2026-07-25