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Senior Customer Service Representative

Bain & Company
Built Tough • Built Right • Madison, WI
Safety First - Join Our Industrial Team
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Facility Location
Madison, WI
39.8283, -98.5795
Shift Type
Full-time
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Experience
Lead
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Hourly Rate
$99,000 - $144,000

Position Overview

We are looking for a results-driven Senior Customer Service Representative to join our sales and marketing team. In this role, you will be responsible for driving revenue growth, building strong customer relationships, and developing effective marketing strategies. You will work closely with cross-functional teams to identify market opportunities, generate leads, and close deals that contribute to our company's success.

Required Skills & Certifications

  • Account Management
  • Customer Success
  • Marketing Analytics
  • Budget Management
  • Negotiation
  • B2C Sales
  • CRM Software
  • SEO
  • Upselling
  • Brand Management
  • Consultative Selling

Benefits & Compensation

  • Ping Pong
  • Recreation Area
  • Catered Lunches
  • Parental Leave
  • Employee Discounts
  • Vacation Days
  • Bike Storage
  • Sabbatical Leave
  • Happy Hours
  • Holiday Parties
  • Community Service
  • Company Outings
  • Personal Days
  • Team Building Events
Our Safety Commitment: We are dedicated to providing a safe working environment with comprehensive safety training, protective equipment, and adherence to all OSHA standards.

Start Your Industrial Career

Equal Opportunity Employer • Drug-Free Workplace
Physical requirements and safety training apply
Posted: 2026-06-12
Apply By: 2026-07-11