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Call Center Manager

Starbucks
Built Tough • Built Right • Costa Mesa, CA
Safety First - Join Our Industrial Team
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Facility Location
Costa Mesa, CA
36.7783, -119.4179
Shift Type
Full-time
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Experience
Junior
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Hourly Rate
$65,000 - $98,000

Position Overview

We are looking for a results-driven Call Center Manager to join our sales and marketing team. In this role, you will be responsible for driving revenue growth, building strong customer relationships, and developing effective marketing strategies. You will work closely with cross-functional teams to identify market opportunities, generate leads, and close deals that contribute to our company's success.

Required Skills & Certifications

  • Crisis Communications
  • Go-to-Market Strategy
  • Requirements Gathering
  • Scrum Master
  • Cold Emailing
  • Customer Retention
  • Marketing Attribution
  • ROI Analysis
  • Competitive Analysis

Benefits & Compensation

  • Service Discounts
  • Educational Assistance
  • Mental Health Support
  • Hybrid Work
  • Professional Development
  • Wellness Programs
  • Commuter Benefits
  • Holiday Parties
  • Product Discounts
Our Safety Commitment: We are dedicated to providing a safe working environment with comprehensive safety training, protective equipment, and adherence to all OSHA standards.

Start Your Industrial Career

Equal Opportunity Employer • Drug-Free Workplace
Physical requirements and safety training apply
Posted: 2026-06-12
Apply By: 2026-08-10