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Customer Service Manager

Macys
Built Tough • Built Right • Boston, MA
Safety First - Join Our Industrial Team
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Facility Location
Boston, MA
42.3601, -71.0589
Shift Type
Hybrid
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Experience
Manager
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Hourly Rate
$130,000 - $195,000

Position Overview

We are looking for a results-driven Customer Service Manager to join our sales and marketing team. In this role, you will be responsible for driving revenue growth, building strong customer relationships, and developing effective marketing strategies. You will work closely with cross-functional teams to identify market opportunities, generate leads, and close deals that contribute to our company's success.

Required Skills & Certifications

  • Public Relations
  • A/B Testing
  • Pipeline Management
  • Lead Generation
  • Financial Modeling
  • Campaign Management
  • Webinars
  • Zoho CRM
  • Video Marketing
  • Crisis Communications
  • Budgeting
  • Objection Handling

Benefits & Compensation

  • Professional Development
  • Onsite Childcare
  • Employee Stock Purchase Plan
  • Hybrid Work
  • Ping Pong
  • Wellness Programs
  • Recreation Area
  • Flexible Work Arrangements
  • Dental Insurance
  • 401(k) Matching
  • Parental Leave
  • Oil Changes
  • Stock Options
  • Internet Reimbursement
  • Flexible Hours
Our Safety Commitment: We are dedicated to providing a safe working environment with comprehensive safety training, protective equipment, and adherence to all OSHA standards.

Start Your Industrial Career

Equal Opportunity Employer • Drug-Free Workplace
Physical requirements and safety training apply
Posted: 2026-06-22
Apply By: 2026-08-15