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Customer Success Manager

Public Service Institute
Built Tough • Built Right • Cambridge, MA
Safety First - Join Our Industrial Team
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Facility Location
Cambridge, MA
42.2373, -71.5314
Shift Type
Full-time
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Experience
Lead
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Hourly Rate
$143,000 - $208,000

Position Overview

We are looking for a results-driven Customer Success Manager to join our sales and marketing team. In this role, you will be responsible for driving revenue growth, building strong customer relationships, and developing effective marketing strategies. You will work closely with cross-functional teams to identify market opportunities, generate leads, and close deals that contribute to our company's success.

Required Skills & Certifications

  • Copywriting
  • Zoho CRM
  • Lead Generation
  • Cross-selling
  • ROI Analysis
  • Go-to-Market Strategy
  • Marketo

Benefits & Compensation

  • Catered Lunches
  • Employee Stock Purchase Plan
  • Disability Insurance
  • Board Games
  • Community Service
  • Spot Bonuses
  • Childcare Assistance
  • 401(k) Matching
  • Referral Bonuses
  • 401(k) Plan
  • Personal Days
  • Certification Reimbursement
  • Sick Days
  • Vacation Days
Our Safety Commitment: We are dedicated to providing a safe working environment with comprehensive safety training, protective equipment, and adherence to all OSHA standards.

Start Your Industrial Career

Equal Opportunity Employer • Drug-Free Workplace
Physical requirements and safety training apply
Posted: 2026-05-31
Apply By: 2026-06-20