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Senior Customer Service Representative

InnovateTech Lab
Built Tough • Built Right • Springfield, MA
Safety First - Join Our Industrial Team
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Facility Location
Springfield, MA
42.2373, -71.5314
Shift Type
Contract
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Experience
Mid-Level
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Hourly Rate
$63,000 - $90,000

Position Overview

We are looking for a results-driven Senior Customer Service Representative to join our sales and marketing team. In this role, you will be responsible for driving revenue growth, building strong customer relationships, and developing effective marketing strategies. You will work closely with cross-functional teams to identify market opportunities, generate leads, and close deals that contribute to our company's success.

Required Skills & Certifications

  • Social Media Marketing
  • Conversion Optimization
  • Competitive Analysis
  • Zoho CRM
  • Marketing Automation
  • Variance Analysis
  • Google Analytics
  • Pipeline Management

Benefits & Compensation

  • Commuter Benefits
  • Car Wash
  • Pet-Friendly Office
  • Phone Allowance
  • Home Office Setup
  • Board Games
  • Company Car
  • Certification Reimbursement
  • Meditation Room
  • Equipment Allowance
  • Game Room
  • Partner Discounts
Our Safety Commitment: We are dedicated to providing a safe working environment with comprehensive safety training, protective equipment, and adherence to all OSHA standards.

Start Your Industrial Career

Equal Opportunity Employer • Drug-Free Workplace
Physical requirements and safety training apply
Posted: 2026-05-23
Apply By: 2026-07-06